12,271
edits
FTTP Down: Difference between revisions
m
→I have no internet access
(Fix syntax) |
|||
|
* '''Check the Openreach ONT:-'''
*# the Power light should be on - if not check power cable/switch etc
*# the PON (Passive Optical Network) light should be on - if not, check the cables (unplug and reconnect, making sure they have a secure and 'clicked in' connection). Also, try a power cycle of the ONT and get in touch.
*# the LOS (Loss of service) light should be off - if not, check the cables, try a power cycle of the ONT and get in touch.
*# the LAN or PORT1 light should be green - if not check your connection to your router, swap the cable
| |||