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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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<indicator name="RoadW">[[File:Menu-Road-Warrior.svg|link=:Category:
== Windows 10 ==
dialogs and messages seen may not be exactly as shown here.
===Download the Certificate===▼
The CA certificate needs to be installed on the Windows machine using an account with administrator privileges.▼
First, download the CA certificate in DER format to the Windows machine. The easiest way to do this is to@▼
#Use a browser (ed 'Edge') to visit your FireBrick ▼
##Go to: Config - Certificates to reach the certificate management page▼
##Click on the Download DER link corresponding to the CA certificate. ▼
##Save it in a suitable location on the Windows machine. Note that you must download the certificate in DER format - windows machines do not recognize PEM format. The file will be given the <tt>.crt</tt> extension.▼
#If using the 'Edge' Browser, then click the Open button once the file as downloaded▼
==Install the certificate==▼
#You have downloaded the CA certifcate in DER format, and you'll have a file ending in .crt▼
#Double click on the file to open it, you may get a Warning (see screenshot)▼
#The certificate will be opened, Click install certificate▼
#The 'Welcome to the Certificate Import Wizard' screen opens, select '''Local Machine''', then '''Next''' (see screenshot)▼
#You will be prompted allow this action and maybe asked to enter in the Administrator password of the computer, do this.▼
#Select ''''Place all certificates in the following store'''' (see screenshot)▼
#Click '''Browse'''▼
#Select ''''Trusted Root Certification Authorities'''', click OK. (see screenshot)▼
#You'll now be back at the screen you were on previously, Click '''Next''' (see screenshot)▼
# The 'Completing the Certificate Import Wizard' screen shows, Click '''Finish''' (see screenshot)▼
#A little window pops up saying 'The import was successful', click '''OK''' (see screenshot)▼
#You can now click OK on the original ''''Certificate'''' window to close it▼
<gallery heights=149 mode="packed" caption="Screenshots of installing the certificate on Windows 10">▼
IPsec-Win10-1-OpenCert.PNG|Click on the file, you may get a Warning▼
IPsec-Win10-2-ReviewCert.PNG|The certificate will be opened, Click install certificate▼
IPsec-Win10-3-InstallCert.PNG|The 'Welcome to the Certificate Import Wizard' screen opens, select Local Machine, then Next▼
IPsec-Win10-4-InstallCert-store.PNG|Select ' Place all certificates in the following store', Click Browse▼
IPsec-Win10-5-InstallCert-trusted.PNG|Select 'Trusted Root Certification Authorities', click OK.▼
IPsec-Win10-6-InstallCert-finished.PNG|The 'Completing the Certificate Import Wizard' screen shows▼
IPsec-Win10-7-InstallCert-success.PNG|A little window pops up saying 'The import was successful'▼
</gallery>▼
▲==Configure the VPN==
#Click the Start/Windows icon
#Go to Settings (see screenshot)
#Click VPN (see screenshot)
#Click 'Add a VPN connection'
#Enter in the VPN settings
#*VPN Provider: Windows (built in)
#*Connection name: (What ever you like,
#*Server name or address: The IP or host name of your FireBrick. (the Server name needs to match the name in the generated certificate, this is usually a hostname rather than an IP address)
#*VPN type: IKEv2
==Windows not setting the VPN as the gatweway?==
On our Windows 10 machine, the VPN connected, but traffic was still going out via our normal network connection and not over the IPsec VPN.
We were also unable to open the TCP/IP properties of the VPN connection. Others seem to have the problem,
The problem with the routing, is that the VPN connection is set up by default for 'SplitTunneling', which is not supported by the FireBrick. The way to disable SplitTunneling is via the command-line tool 'PowerShell' which is included with Windows 10, here is how:
=Help=
==Not using Lets Encrypt?==
If you using the built-in ACME system for managing a Lets Encrypt certificate then you can skip this Certificate section and jump to the sectoion below to just set up the VPN credentials.
▲===Download the Certificate===
'''This is not needed if you are using Lets Encrypt on the FireBrick'''
▲The CA certificate needs to be installed on the Windows machine using an account with administrator privileges.
▲First, download the CA certificate in DER format to the Windows machine. The easiest way to do this is to@
▲##Go to: Config - Certificates to reach the certificate management page
▲##Click on the Download DER link corresponding to the CA certificate.
▲##Save it in a suitable location on the Windows machine. Note that you must download the certificate in DER format - windows machines do not recognize PEM format. The file will be given the <tt>.crt</tt> extension.
▲#If using the 'Edge' Browser, then click the Open button once the file as downloaded
▲===Install the certificate===
▲#You have downloaded the CA certifcate in DER format, and you'll have a file ending in .crt
▲#Double click on the file to open it, you may get a Warning (see screenshot)
▲#The certificate will be opened, Click install certificate
▲#The 'Welcome to the Certificate Import Wizard' screen opens, select '''Local Machine''', then '''Next''' (see screenshot)
▲#You will be prompted allow this action and maybe asked to enter in the Administrator password of the computer, do this.
▲#Select ''''Place all certificates in the following store'''' (see screenshot)
▲#Click '''Browse'''
▲#Select ''''Trusted Root Certification Authorities'''', click OK. (see screenshot)
▲#You'll now be back at the screen you were on previously, Click '''Next''' (see screenshot)
▲# The 'Completing the Certificate Import Wizard' screen shows, Click '''Finish''' (see screenshot)
▲#A little window pops up saying 'The import was successful', click '''OK''' (see screenshot)
▲#You can now click OK on the original ''''Certificate'''' window to close it
▲<gallery heights=149 mode="packed" caption="Screenshots of installing the certificate on Windows 10">
▲IPsec-Win10-1-OpenCert.PNG|Click on the file, you may get a Warning
▲IPsec-Win10-2-ReviewCert.PNG|The certificate will be opened, Click install certificate
▲IPsec-Win10-3-InstallCert.PNG|The 'Welcome to the Certificate Import Wizard' screen opens, select Local Machine, then Next
▲IPsec-Win10-4-InstallCert-store.PNG|Select ' Place all certificates in the following store', Click Browse
▲IPsec-Win10-5-InstallCert-trusted.PNG|Select 'Trusted Root Certification Authorities', click OK.
▲IPsec-Win10-6-InstallCert-finished.PNG|The 'Completing the Certificate Import Wizard' screen shows
▲IPsec-Win10-7-InstallCert-success.PNG|A little window pops up saying 'The import was successful'
▲</gallery>
==IKE authentication credentials are unacceptable==
[[File:IKE2-Win10Error-IKEAuth.PNG|none|frame|Error: IKE authentication credentials are unacceptable]]
Check that the hostname as set in the VPN settings matches the server certificate name
==The remote connection was denied==
[[Category:FireBrick_IPsec_Road_Warrior|Windows]]▼
The remote connection was denied because the user name and password combination you provided is not recognized, or the selected authentication protocol is not permitted on the remove access server
[[File:IKE2-Win10Error-Credentials.PNG|framed|none|The remote connection was denied...]]
If all else looks correct then be sure the FireBrick is running software release of 1.36..009 or greater.
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