Glossary: Difference between revisions

Glossary (view source)

Revision as of 13:14, 30 October 2017

4,239 bytes added , 30 October 2017

no edit summary

Admin

Bureaucrats, Administrators

215

edits

Revision as of 12:02, 19 September 2013 (view source) AA-Andrew (talk \| contribs) m (→‎Services Related) ← Older edit		Revision as of 13:14, 30 October 2017 (view source) Admin (talk \| contribs) No edit summary Newer edit →
(38 intermediate revisions by 3 users not shown)
<indicator name="Front">[[File:AAwiki-128.svg\|link=AAISP\|30px\|Back up to the Front Page]]</indicator> ~~==ADSL Related==~~ ==DSL Related== ;DSL:Digital Subscriber Line ;ADSL:Asymmetric Digital Subscriber Line ;VDSL:Very-high-bit-rate Digital Subscriber Line ;FTTC:Fibre to the Cabinet ;FTTP:Fibre to the Premises ;TAM:Test Access Module ;BRAS:Broadband Remote Access Server (Takes PPP from EU and passes it to ISP by [[L2TP]]) ~~;ADSL:Asymmetric Digital Subscriber Line~~ ~~;BRAS:Broadband Remote Access Server~~ ;CPE:Customer Premise Equipment (router or modem) ;DSLAM:Digital Subscriber Line Access Modulator ;DLM:Dynamic Line Management ;VP:Virtual Path - a link between an Exchange and the BRAS ==BT Fault Terms== See also BT's jargon buster at https://www.openreach.co.uk/orpg/home/products/serviceproducts/orderandfaulttracker/faulthandling/faulttrackerjargonbuster.do ;BBCR:BroadBand Customer Reporting (BT) ;BBEU:WBC EUA Service ID (Circuit ID) ;CRD:Customer Required by Date ;CP:Communications Provider ;ELF:Early Life Failure - A fault soon after an install ;CDTA:Conscious Decision To Appoint - force booking an Openreach engineer ;FTR:Fault Threshold Rate - The speed at which the line is considered at fault ;DP:Distribution Point ;KBD:Knowledge Based Diagnostics ;KCI:Keep Customer Informed ;MFL:Main Fault Location ;KCI:Keeping Customers Informed (BT term) ;EU:End User ;CA:Customer Apparatus ;MPF:Metallic Path Facility ;MBORC:Matters Beyond Our Reasonable Control. Used by BT to indicate that they're suspending normal fix guarantees as some external event has made it impossible to achieve them (e.g. a fire, storms, terror attack). ;AI:Action Item ;WAC:Work Allocation Controls (team) ;PONR:Point of No Return - e.g. when an engineer is booked and cannot now be cancelled. ;PCP:Primary Cross-connect Point ;PEW:Planned Engineering Works ;POH:Point of Handover ;RA:Rate Adaptive ;REIN:Repetitive Electrical Impulse Noise ;FaultReportAdvised C:The result after running a PSTN line test. Usually Y or N, bur C means test Inconclusive/ Not Completed - Fault Report may be raised if CP believes there is a problem on BT network charges may be incurred if the fault is subsequently shown to be off BT network ;RWT:Right When Tested ;SIN:Supplier Information Note [BT] ;SMPF:Shared Metallic Path Facility ;SP:Service Provider (e.g. AAISP) ;SSFP:Service Specific Front Plate ;TPM:Tie Pair Modify - The cable from the MDF (main distribution frame) to the DSLAM port is replaced ;TSO:Technology Service and Operations - a department within BT ;WLR:Wholesale Line Rental ;NTE:Network Termination Equipment ;NTE5:Network Termination Equipment, 5th version ==BT Fault Locations== See also BT's jargon buster at https://www.openreach.co.uk/orpg/home/products/serviceproducts/orderandfaulttracker/faulthandling/faulttrackerjargonbuster.do ;CA:Fault located at Customer Apparatus ;DT:Diagnostic Test required to establish fault ;EX:Fault located in Exchange ;LN:Fault Located in Local Network ;CE:Fault located at Customer Equipment. Provides further breakdown of a CA fault ;FU:Fault Located at Frames Unit. Provides further breakdown of an EX fault. ==Openreach PSTN Fault Types== Terms used to describe a fault type on a PSTN phone line. When reporting a PSTN fault to Openreach one of these terms is used to describe the fault. ;BNR:Bell not ringing ;BR:Bell ringing continuous ;CCS:Call minder problems ;CDT:Continuous Dial Tone ;CO:Cuts off ;DRO:Damage to aerial cables ;DRU:Damage outside end user premises ;DRW:Damage at the end users site ;DRA:Damage Report Apparatus ;FNT:Faint Transmission ;MOD:No other equipment, retried ;NDT:No dial tone ;NR:Dial tone no answer ;NSY:Noisy ;NT:No Tone ;NU:Number not Obtainable ;OHR:Overhearing ;OWT:One Way Transmission ;PET:Permanently engaged tone ;RTP:Ring Trip ;UTR:Unable to trip ringing ;WNO:Wrong Numbers Obtained ;XL:Crossed lines ;ESF:Exchange Service Facility ==Services Related== ;BT:British Telecom ;BTOR:British Telecom Openreach ;OR:Openreach ;BTW:BT Wholesale ;TTW:TalkTalk Wholesale ;DNS:Domain Name System/Server ;VoIP:Voice over Internet Protocol ;CDR:Call Detail Records - Call logs ;SIP:Session Initiation Protocol - Sets up a VoIP call. ;DS:Delegation signer (The record used to identify the DNSSEC signing key of a delegated zone) ;IDN:Internationalised Domain Name ;IP:Internet Protocol ;CQM:Constant Quality Monitoring - the name given to the monitoring graphs used on the control pages and FireBricks ;RIPE:The Réseaux IP Européens Network - the organisation in Europe who manage IP addresses ;SIM:Subscriber identity module ;CLI:Caller Line Identification (re telephony) ;CLI:Command Line Interface ==Email Related== ;POP3:Post Office Protocol, Version 3 ;IMAP:Internet Message Access Protocol ;SMTP:Simple Mail Transfer Protocol ==VoIP Related== ;ALG:Application Layer Gateway - typically software in a router to try to help with VoIP calls, often needing to be disabled ==Network Related== ;MTU:Maximum Transmission Unit ;MRU:Maximum Receive Unit ;IP:Internet Protocol ;TCP:Transmission Control Protocol ;PPP:Point to Point Protocol ;LCP:Link Control Protocol ;[[L2TP]]:Layer 2 Tunneling Protocol ==Other== ;IRC:Internet Relay Chat - an online chat room, AAISP have one, see the contact page. You can talk to staff and customers