Glossary: Difference between revisions
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==ADSL Related== |
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;TAM:Test Access Module |
;TAM:Test Access Module |
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==BT Fault Terms== |
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;KBD:Knowledge Based Diagnostics |
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;KCI:Keep Customer Informed |
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;MFL:Main Fault Location |
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;CA:Customer Apparatus |
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;MBORC:Matters Beyond Our Reasonable Control. Used by BT to indicate that they're suspending normal fix guarantees as some external event has made it impossible to achieve them (e.g. a fire, storms, terror attack). |
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;AI:Action Item |
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;WAC:Work Allocation Controls (team) |
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==Services Related== |
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;BT:British Telecom |
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;BTW:BT Wholesale |
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;TTW:TalkTalk Wholesale |
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Revision as of 09:04, 19 September 2013
ADSL Related
- TAM
- Test Access Module
BT Fault Terms
- KBD
- Knowledge Based Diagnostics
- KCI
- Keep Customer Informed
- MFL
- Main Fault Location
- CA
- Customer Apparatus
- MBORC
- Matters Beyond Our Reasonable Control. Used by BT to indicate that they're suspending normal fix guarantees as some external event has made it impossible to achieve them (e.g. a fire, storms, terror attack).
- AI
- Action Item
- WAC
- Work Allocation Controls (team)
Services Related
- BT
- British Telecom
- BTW
- BT Wholesale
- TTW
- TalkTalk Wholesale