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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Glossary: Difference between revisions

Glossary (view source)

Revision as of 10:51, 25 September 2013

335 bytes added ,  25 September 2013
m
→‎BT Fault Terms
;WAC:Work Allocation Controls (team)
 
==BT Fault Locations==
;CA:Fault located at Customer Apparatus
;DT:Diagnostic Test required to establish fault
;EX:Fault located in Exchange
;LN:Fault Located in Local Network
;CE:Fault located at Customer Equipment. Provides further breakdown of a CA fault
;FU:Fault Located at Frames Unit. Provides further breakdown of an EX fault.
 
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