Glossary: Difference between revisions

From AAISP Support Site
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;BTW:BT Wholesale
;BTW:BT Wholesale
;TTW:TalkTalk Wholesale
;TTW:TalkTalk Wholesale
;DNS:Domain Name System/Server
;VoIP:Voice over Internet Protocol

Revision as of 09:05, 19 September 2013

ADSL Related

TAM
Test Access Module

BT Fault Terms

KBD
Knowledge Based Diagnostics
KCI
Keep Customer Informed
MFL
Main Fault Location
CA
Customer Apparatus
MBORC
Matters Beyond Our Reasonable Control. Used by BT to indicate that they're suspending normal fix guarantees as some external event has made it impossible to achieve them (e.g. a fire, storms, terror attack).
AI
Action Item
WAC
Work Allocation Controls (team)


Services Related

BT
British Telecom
BTW
BT Wholesale
TTW
TalkTalk Wholesale
DNS
Domain Name System/Server
VoIP
Voice over Internet Protocol