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→‎How to view remaining Quota

AA-Andrew

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Revision as of 14:05, 3 March 2017 (view source) Wishy (talk \| contribs) (→‎How to Change the monthly quota: Contacted sales as suggested in Wiki, told I could do this online.) ← Older edit		Revision as of 11:06, 11 November 2019 (view source) AA-Andrew (talk \| contribs) m (→‎How to view remaining Quota) Newer edit →
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=Quota= The Home::1 has a quota amount per month, ~~either~~which ~~150GB,~~you ~~250GB,~~choose orwhen ~~350GB~~ordered and can change during the life of the service. There is also a quota bonus of half of the unused quota from the previous month being added to the next. When the quota is reached various things could happen such as the line being blocked, the service set to go slow or for the system to automatically apply a ~~50GB~~ top -up (and charge for it) More details below...▼ Multiple lines at the same location and on the same login can be bonded for speed & resilience, the quota is shared between them - see below for more details. ▲The Home::1 has a quota amount per month, either 150GB, 250GB, or 350GB. When the quota is reached various things could happen such as the line being blocked, the service set to go slow or for the system to automatically apply a 50GB top up (and charge for it) More details below... ~~The 1TB tariff is different - you cannot top up or block the line, nor can you balance quota between multiple lines; instead, they go slow automatically when the quota is used up.~~ ==How to Change the monthly quota== You can regrade through ~~http~~https://aa.net.uk/broadband-regrade.html A change in tariff would take effect from the following calendar month. [[File:Topup50GB.png\|none\|frame\|Top up button]] If the top up Action is set to Slow or Block, then when you have less than 50GB remaining a Top up button will be shown on the Control Page. Clicking this will add 50GB and will invoice for it. ~~Any~~From ~~unused~~September ~~usage~~6, ~~from~~2017 a top -up ison Home::1 and SoHo::1 does not expire. It continues ~~carried~~until ~~over~~you tohave ~~the~~used ~~next~~it ~~month~~all. The top up is paid for by a separate Direct Debit and lasts to the end of the following month, or until used up. ==How to view remaining Quota== It can be viewed from the [~~http~~https://control.aa.net.uk/~~login-clueless.html~~ ~~control~~Control ~~pages~~Pages], and also by viewing the front page of the main web aa.net.uk site from your Home::1 line, it will look a little like this:▼ ▲It can be viewed from the [http://aa.net.uk/login-clueless.html control pages], and also by viewing the front page of the main web aa.net.uk site from your Home::1 line, it will look a little like this: [[File:H1Quota.png\|300px\|Remaining quota]] The figure on the homepage is a real time counter of the usage, this may differ slightly from the stats on the [~~http~~https://control.aa.net.uk/~~login-clueless.html~~ Control Pages] as the control pages uses data that is only updated hourly. The quota figure on the homepage can also be viewed as an svg image using the URL: https://quota.aa.net.uk you can request a json or plain text version too, eg: curl -L https://quota.aa.net.uk --header "Accept: application/json" curl -L https://quota.aa.net.uk --header "Accept: text/plain" wget https://quota.aa.net.uk --header="Accept: application/json" -q -O - wget https://quota.aa.net.uk --header="Accept: application/plain" -q -O - ==Usage Tracking== ==Quota Warnings== We can send an email when the quota reaches a certain point. You can edit this on the [~~http~~https://control.aa.net.uk/~~login-clueless.html~~ Control Pages] [[File:Clueless-quotawarn.png\|none\|frame\|Quota warn option]] ==Quota Top up Options== The [~~http~~https://control.aa.net.uk/~~login-clueless.html~~ Control Pages] will show you your quota, and remaining usage as well as a couple of options that you can set. [[File:Homeq-quota-options.png\|none\|frame\|Home ::1 Quota settings on Control Pages]] \|- !Slow \|The line speed will be capped, the speed depends on the tariff. For 100GB users the slow mode will now be around ~~330kb~~330kbit/s and for 200GB users it will be around ~~660kb~~660kbit/s. The idea is that at that speed you could not use the whole of the coming month's quote even flat out. Usage during this time will come out of next month's quota. \|You can top up from the Control Pages (see ~~below~~above) \|- !Auto-bill ==Quota on Bonded/Multi-line Home::1 Lines== ===Overview=== The Home::1 tariff is usually for a single line, but we do allow multiple lines on a Home::1 tariff which means that traffic can be bonded to increase the throughput (speed) and resilience. Multiple lines on Home::1 lines need to be on the same login (e.g. example@a) Multiple lines on Home::1 are set to Auto Bill - this will allow balancing to work. The monthly quota is only applied to Line 1, and automatic balancing will ensure that the additional lines are automatically topped up as needed from the quota on line 1. In other words, the monthly quota (eg 200G) is set on Line one, and then then shared across the other line(s). They will all be given a different line number (e.g. example@a.1, example@a.2 etc.). Each line needs its own Quota, these can be different amounts. (Previously we had allowed a line to have zero quote, but this has changed) Automatic quota balancing will ensure that the total quota is automatically shared as needed ===Balancing=== ~~Quota~~Whilst iseach ~~calculated per-~~line, ~~but~~has ~~shared~~its ~~between~~own ~~all~~quota, ~~lines in~~whenever a ~~bonded~~line in the set. ~~There~~runs out of quota there is a process called "balancing", which takes the total quota for the bonded set, and splits it equally between the lines in the set. ~~When your quota is reset at the beginning of each month, the balancing process runs; if you have 2 lines and 100GB quota, each line will get 50GB quota assigned.~~ ~~Whenever a line in the set runs out of quota, balancing is run again to take quota from lines that haven't yet run out and pass it to the lines that have run out.~~ From a user's perspective, this means that you don't get auto topped-up until you have completely run out of quota across your set of lines. However, there can be confusing states where (e.g.) you have a total of 25GB quota left, shown to you as line 1 having 20GB quota and line 2 having 5GB quota. Don't panic; when the line with 5GB quota runs out of quota completely, balancing will kick in and adjust the situation.