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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

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35 bytes removed ,  11 August 2023
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==How to Change the monthly quota==
You can regrade through https://www.aa.net.uk/broadband/regrades-moves/ -regrade A change in tariff would take effect from the following calendar month.html
A change in tariff would take effect from the following calendar month.
 
==Topping up before the quota runs out==
==How to view remaining Quota==
It can be viewed from the [https://control.aa.net.uk/ Control Pages], and also by viewing the front page of the main web aa.net.uk site from your Home::1 line, it will look a little like this:
 
[[File:H1Quota.png|300px|Remaining quota]]
 
The figure on the homepage is a real time counter of the usage, this may differ slightly from the stats on the [https://control.aa.net.uk/ Control Pages] as the control pages uses data that is only updated hourly.
 
The quota figure on the homepage can also be viewed as an svg image using the URL: https://quota.aa.net.uk you can request a json or plain text version too, eg:
<SyntaxHighlight lang=bash>
curl -L https://quota.aa.net.uk --header "Accept: application/json"
curl -L https://quota.aa.net.uk --header "Accept: textapplication/plainjson"
wgetcurl -L https://quota.aa.net.uk --header= "Accept: applicationtext/jsonplain" -q -O -
wget https://quota.aa.net.uk --header="Accept: textapplication/plainjson" -q -O -
curl -Lwget https://quota.aa.net.uk --header ="Accept: applicationtext/jsonplain" -q -O -
</SyntaxHighlight>
 
==Usage Tracking==
|-
!Block
|You will be redirected to our portal
|This option was removed in June 2022 and lines set to go slow instead.
|
|-
!Slow
|The line speed will be capped, the speed depends on the tariff. For 500GB1TB users the slow mode will now be around 1.5Mb3Mb/s and for 5TB10TB users it will be around 15Mb30Mb/s. The idea is that at that speed you could not use the whole of the coming month's quote even flat out. Usage during this time will come out of next month's quota.
|You can top up from the Control Pages (see above)
|-
!Auto-bill
|When the quota is reached, the system will issue a 100GB250GB top up and will invoice for it. (Mandatory for bonded/multi line services)
|n/a (It's automatic)
|}
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