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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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Staff generally have names starting '''AA-'''.<br />
It helps to say ''''staff tech'''', ''''staff sales'''' or ''''staff accounts'''' as this will flag up to people in those departments that you need help. Staff may not always reply instantly, so please wait around for a few minutes for a response.
==Personal & Confidential Information==
==Private Messages==
It is often better to send a private message to a member of staff rather than posting your details to the main channel where everyone can read it. You can send someone a Private
[[File:IRC-PrivateMessage.png|none|frame|Click a person to Message them]]
If you're on mobile, you may need to open up the side menu/pane thing to see the tabs.
[[File:Mobile-irc-menu.jpg|300px|mobile menu hidden here]]
If you use the web client a lot, then you may wish to enable 'Desktop Notifications' if your browser supports it. This is a setting found under the 'cog' icon on the top/right.
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