Incoming VoIP Features: Difference between revisions

This can be used along side voicemail, in this case, the call will go to voicemail and have the message played but rather than having the option to record a message the call will be transferred to the fail number. Ie:
 
Incoming call --> (optionally ring phones) --> Play Message --> Divert to Fail number
 
This is useful where you want to play a message before ringing someone else - eg 'thankThank you for calling, we're redirecting your call to our on call engineer now.
 
===Transferring Calls===