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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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__NOTOC__<indicator name="Routers">[[File:menu-router.svg|link=:Category:Routers|30px|Back up to the Routers Category]]</indicator>
[[File:
[[File:Nte-ok.jpg|thumb|Openreach ONT, powered on and working OK]]
[[File:ONT-opened.jpg|thumb|Openreach ONT, cover removed. Customer router connects to yellow socket]]
This page is about the FTTP termination device that Openreach install for FTTP customers.
* Newer ONT installs do not include the BBU, and are also not in a larger enclosure.
* The ONT requires power, so will need a mains power socket nearby.▼
* Where provided, the battery has a short warranty, and should be maintained by the end user, however, the battery is to keep the unit powered so that the TEL ports can be used during a power outage - we don't use the TEL ports, so you will want to make other arrangements for using a phone during a power outage - eg a mobile phone.
== LED Status ==
▲The ONT requires power, so will need a mains power socket nearby.
{| class="wikitable"
! LED !! Colour !! Meaning !! Notes
|-
! colspan=4 | Top (ONT) LEDs
|-
| '''TEL1''' || Off ||
|-
| rowspan=2 | '''
|-
|
| || flashing green and LOS off || ONT is starting up || Wait a bit for steady green and all should be well...▼
|-
| rowspan=3 | '''LOS''' (Loss of service)<br><br>'''PON''' (Passive Optical Network) || PON solid green, LOS off || Connected and should be working || '''Good'''. This is how it should be normally
| || off and LOS red || Possible fault with the fibre || Check fibre not damaged, reconnect fibre, power cycle ONT| ▼
|-
▲|
▲| '''PORT1''' || off || ONT has not ethernet link to the router || Check router
|-
▲|
|-
| rowspan=2 | '''
|-
| Off || Power is off || '''Bad'''. Check mains power and connection to BBU/ONT
|-
! colspan=6 | Bottom right (BBU) LEDs
|-
| rowspan=2 | '''STATUS''' || Solid green || || '''Good'''
|-
| Off || ||
|-
| rowspan=2 | '''FAULT''' || Solid red || Battery fault || '''Bad'''. Replace the AA batteries inside
|-
| Off || || '''Good'''. No fault
|-
| rowspan=2 | '''CHARGING''' || Solid orange || Batteries are not fully charged || '''Wait'''; the batteries are charging (usually after a power cut)
|-
| Off || Batteries are not being charged || '''Good'''. The batteries are fully charged
|}
== External links ==
* [https://www.openreach.com/content/dam/openreach/openreach-dam-files/images/news-and-opinion/articles/2018/02/ONT%20Factsheet.pdf 1+1 ONT and Enclosure Factsheet]
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