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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Openreach FTTP ONT: Difference between revisions

Openreach FTTP ONT (view source)

Revision as of 13:56, 11 November 2021

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__NOTOC__<indicator name="Routers">[[File:menu-router.svg|link=:Category:Routers|30px|Back up to the Routers Category]]</indicator>
 
[[File:ontONT-side.pngjpg|thumb|Openreach ONT, with BBU inpowered enclosureoff!]]
[[File:Nte-ok.jpg|thumb|Openreach ONT, powered on and working OK]]
[[File:ONT-opened.jpg|thumb|Openreach ONT, cover removed. Customer router connects to yellow socket]]
 
This page is about the FTTP termination device that Openreach install for FTTP customers.
 
* Older Openreach ONT (Optical Network Termination) such as the one pictured, is actually inside the enclosure. This also contains a Battery Backup Unit (BBU) along with various wiring and cable management.
* Newer ONT installs do not include the BBU, and are also not in a larger enclosure.▼
 
* The ONT requires power, so will need a mains power socket nearby.▼
▲Newer ONT installs do not include the BBU, and are also not in a larger enclosure.
* Where provided, the battery has a short warranty, and should be maintained by the end user, however, the battery is to keep the unit powered so that the TEL ports can be used during a power outage - we don't use the TEL ports, so you will want to make other arrangements for using a phone during a power outage - eg a mobile phone.
 
▲The ONT requires power, so will need a mains power socket nearby.
 
== LED Status ==
! LED !! Colour !! Meaning !! Notes
|-
! colspan=4 | Top (ONT) LEDs
|-
| '''TEL1''' || Off || || We don't use the Tel ports
|-
| rowspan="2" | '''PORT1''' || OffBlinking/Flashing green || ONTData hasbeing not ethernet link to the routertransmitted || '''BadGood'''. Check the connection/cable to the router
|-
| Off || ONT has no ethernet link to the router || '''Bad'''. Check the connection/cable to the router
| Blinking/Flashing || Data being transmitted || '''Good'''
|-
| rowspan="3" | '''LOS''' (Loss of service)<br><br>'''PON''' (Passive Optical Network) || PON solid green, LOS off || Connected and should be working || '''Good'''. This is how it should be normally.
|-
| PON flashing green, LOS off || ONT is starting up || '''Wait''' a bit for steady green and all should be well...
|-
| PON off, LOS solid red || Possible fault with the fibre || '''Bad'''. Check fibre not damaged, reconnect fibre, power cycle ONT.
|-
| rowspan="2" | '''POWER''' || GreenSolid green || Device has power || '''Good'''
|-
| Off || Power is off || '''Bad'''. Check mains power and connection to BBU/ONT.
|-
! colspan=6 | Bottom right (BBU) LEDs
|-
| rowspan=2 | '''STATUS''' || GreenSolid green || || '''Good'''
|-
| Off || ||
|-
| rowspan=2 | '''FAULT''' || RedSolid red || Battery fault || '''Bad'''. Replace the AA batteries inside.▼
|-
| Off || || '''Good'''. No fault
▲|'''FAULT''' || Red || Battery fault || Replace the AA batteries inside.
|-
| rowspan="2" | '''CHARGING''' || OrangeSolid orange || Batteries are not fully charged || '''Wait'''; the batteries are charging (usually after a power cut).
|-
| Off || Batteries are not being charged || '''Good'''. The batteries are fully charged.
|}
 
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