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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Openreach FTTP ONT: Difference between revisions

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|+ Openreach ONT LED Status
|-
! LED !! Colour !! Meaning !! Notes
|-
| '''Power''' || Green || has power. || ||
| PON green, LOS is off or Optical is green || Connected and should be working | All good!|
|-
| || Off || no power || Check mains power
| '''PON''' or '''Optical''' flashing green || ONT is starting up || Wait a bit for steady green and all should be well...
|-
| '''PORT1PON''' off || ONTgreen has not|| ethernetConnected linkand toshould thebe routerworking || CheckAll routergood!
|-
| '''PON''' or '''Optical'''|| flashing green and LOS off || ONT is starting up || Wait a bit for steady green and all should be well...
| PON off, LOS or Optical is red || FTTP isn't working || possible fault
|-
| || off and LOS red || Possible fault with the fibre || Check fibre not damaged, reconnect fibre, power cycle ONT|
|-
| '''PORT1''' || off || ONT has not ethernet link to the router || Check router
|-
| || blinking/flashing || data being transmitted || All good!
|-
| '''Tel''' || || We don't use the Tel ports ||
 
|-
|Status/Fault/Charging || Related to the battery backup ||
|}
 
LOS = Loss of service
PON = Passive Optical Network
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