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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Other Line Options: Difference between revisions

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<indicator name="Front">[[File:Menu-cog.svg|link=:Category:Line Settings|30px|Back up to the Broadband Line Settings]]</indicator>
== Line Rate ==
This shows the line speed:
[[File:Linerate.png|none|frame|Line rate as shown on the control pages, ie 39.8M - Good!]]
 
This shows theyour line speedrate:
[[File:Linerate-slow.png|none|frame|This one has a rate of 338k - something is wrong!]]
 
[[File:LinerateLineRateNew.png|none|frame|Line rate as shown on the control pages, ie: 39.8M - Good!]]
[[File:Linerate-slowLineRateSlowNew.png|none|frame|This one has a rate of: 338k338K - somethingSomething is wrongWrong!]]
 
 
== Changing the Line Rate ==
This sets the download (internet to you) speed on the AA routers.
 
This sets the line rate on your line:<br />
[[File:Clueless-rate.png|150px|none]]
This change is applied the next time you connect (Re-PPP).
 
[[File:LineOptionsRateNew.png]]
At 100%, the LNS throttles you to exactly your line's capacity. At 110%, it will let through 110% of your line capacity, and allow the wholesaler's systems to buffer/drop the excess. At the 95%, it lets through 95% of the line's capacity, so it will unaffected by the wholesaler's buffering. Setting to less than 100 is advised for lines running VoIP and other realtime services as it means the downlink won't be filled. Lowering the rate from 100% (e.g. to 95%) will mean that there should be no network buffering within the wholesalers network - and may well reduce latency when downloading at the full rate of the line.
 
[[File:Control-pages-line-options.png|border]]
 
==StabilityLine Options==:
*Available On BT 21CN ADSL and FTTCLines
 
[[File:LineOptionsRate100.png|none|frame|At 100%, the LNS throttles you to exactly your line's capacity.]]
These stability options refer to how aggressiveness BTs DLM is when monitoring and managing the line.
[[File:LineOptionsRate110.png|none|frame|At 110%, it will let through 110% of your line's capacity, and allow the wholesaler's system to buffer or drop the excess.]]
At 100%, the LNS throttles you to exactly your line's capacity[[File:LineOptionsRate95. png|none|frame|At 110%, it will let through 110% of your line capacity, and allow the wholesaler's systems to buffer/drop the excess. At the 95%, it lets through 95% of theyour line's capacity, so it will be unaffected by the wholesaler's buffering. Setting to less than 100% is advised for lines running VoIP and other realtimereal-time services as it means the downlink won't be filled. Lowering the rate from 100% (e.g. to 95%) will mean that there should be no network buffering within the wholesalerswholesaler's network - and may well reduce latency when downloading at the full rate of the line.]]
 
Usually we'd suggest keeping it on Normal (the default). Using increased stability options increases DLM sensitivity, so can have the side effect of making your line sync at lower speeds.
 
Example:
 
[[File:Cqm-ratedrop.png|none|frame|Changing the rate from 100% to 95% reduces average latency when filling the downlink.]]
==FastTimeout==
Uses a PPP LCP Echo timeout of 10 seconds rather than 60 before entering the LostCarrier state.
 
== Stability Options ==
'''More info:''' LCP echoes usually stop responding if the line has gone down. Our LCP monitoring, which produces the graphs will drop the line if there are no replies after 60 seconds. When [[bonding]] or used in a fall-back setup, having a faster timeout is useful in order to fall-back quicker.
 
*Available Onon BT 21CN ADSL and FTTCLines
 
These stability options refer to how aggressivenessaggressive BTsBT's DLM is when monitoring and managing the line.
 
Usually we'd would suggest keeping it on Normal (the default). Using increased stability options increases DLM sensitivity, so can have the side effect of making your line sync at lower speeds.
==MTU==
Forces an MTU of regardless of what is negotiated by your router.
 
'''More info:''' MTU is negotiated upon connection. We usually like 1500 MTU, however, there can be situations where by forcing 1492 is required. For example, if your router negotiated 1500 initially but you make a connection to a server that want's to re-negigotiate a lower MTU it will try to di this using ICMP, but if your router has a miss-confuigured firewall that blocks ICMP this can't be re-negoiated and the connection to the server will have problems. This is seen when connecting to certain web sites, bank web sites and https sites. Forcing 1492 from the start means that all your traffic is in packets of 1492 bytes and so won't have this problem.
 
== Other Line Options ==
==TCPFix==
Modifies the MSS in TCP packets so that it does not exceed the MRU
 
Most of these options are available on all lines:
==MRUFix==
When sending IP traffic, ignore the MRU we receive during PPP negotiation. This can save a LCP renegotiation (which has been known to help OBSD based PPP's)
 
==LCPFix= MTU ===
Re-negotiates PPP LCP after acquiring the connection from BT (who may provide a wrong high MTU of 1500 on a 1492 link)
 
[[File:LineOptionsMTU.png]]
'''More info:''' During the ppp connection when your router initially syncs up and logs in to us, the ppp connection is passed via BT. Sometimes BT can change the MTU. With this option we will accept the PPP connection from BT, but will then re-negotiate the PPP connection with your router allowing the MTU to be reduced. On TalkTalk connections the MTU is always negotiated as 1492, you need to select LCPFix and an MTU 1500 to fix this (otherwise the LNS will use 1492 when re-negotiating).
 
Forces an MTU of regardless of what is negotiated by your router.
 
'''More infoInfo:''' MTU is negotiated upon connection. We usually like 1500 MTU, however, there can be situations where by forcing 1492 MTU is required. For example, if your router negotiated 1500 MTU initially but you make a connection to a server that want'swants to re-negigotiatenegotiate a lower MTU it will try to dido this using ICMP, but if your router has a miss-confuiguredmisconfigured firewall that blocks ICMP this can't be re-negoiatedrenegotiated and the connection to the server will have problems. This is seen when connecting to certain web sites, bank web sites and https sites. Forcing 1492 MTU from the start means that all your traffic is in packets of 1492 bytes and so won't have this problem.
== Statistics and History ==
 
=== Sync HistoryTCPFix ===
 
[[File:LineOptionsTCPFix.png|none|frame|Modifies the MSS in TCP packets so that it does not exceed the MRU.]]
Displays a list of your recent resyncs and the resulting sync speed and BRAS rate. This can be useful to view either if your line is regularly resyncing (bad!) or whether there is a deteriorating (or improving) trend in the sync speeds achieved.
 
=== Login/LogoutMRUFix ===
 
[[File:LineOptionsMRUFix.png|none|frame|When sending IP traffic, ignore the MRU we receive during PPP negotiation. This can save a LCP renegotiationre-negotiation, (which has been known to help OBSDOpenBSD based PPP's).]]
View other lines on your account that logged in or logged out at this same time (not very useful if you only have a single line though!)
 
=== StatsLCPFix ===
 
[[File:LineOptionsLCPFix.png|none|frame|Re-negotiates PPP LCP after acquiring the connection from BT, (who may provide a wrong high1500 MTU ofwhen 1500it onshould abe 1492 link)MTU.]]
Shows the recent usage / quality stats for the line, with columns
Time,Period,Polls Sent,Fail,Latency Min,Ave,Max,Traffic (bit/s) Rx,Tx,Score
 
'''More infoInfo:''' During the pppPPP connection when your router initially syncs up and logs in to us, the pppPPP connection is passed via BT. Sometimes BT can change the MTU. With this option we will accept the PPP connection from BT, but will then re-negotiaterenegotiate the PPP connection with your router allowing the MTU to be reduced. On TalkTalk connections the MTU is always negotiated as 1492 MTU, you will need to select LCPFix and an1500 MTU 1500 to fix this, (otherwise the LNS will use 1492 MTU when renegotiating. This is sometimes called 'LCP re-negotiating).negotiation always'
The steps are normally 100s. Latency is in ns. The output is in CSV format for ease of import into a spreadsheet.
 
=== XMLFastTimeout ===
 
[[File:LineOptionsRate100.png|none|frame|Uses a PPPan LCP Echo timeout of 10 seconds rather than 60 seconds before entering the LostCarrier state.]]
The same as "Stats" above, but presented in XML to provide other processing options.
 
'''More infoInfo:''' LCP echoes usually stop responding if the line has gone down. Our LCP monitoring, which produces the graphs, will drop the line if there are no replies after 60 seconds. When [[bonding]] or used in a fall-back setup, having a faster timeout is useful in order to fall-back quicker.
 
==LNS reset==
[[Category:Line_Settings]]
From time to time there are upgrades to the LNSs. This is usually to add new features, or fix bugs.
 
Upgrading an LNS is very quick, and it is only off line for under a second. However, it does mean stopping all of the sessions on the LNS, which means we will force your DSL service to reconnect. You can set the preferred time for the reconnect to happen, the default is 1AM.
 
{{CPbox|#Click on the line you want to view
#Click on your login (e.g. abc@a)}
#Set the 'LNS reset'. You can choose a time between 1AM and 6AM}}
 
We have more info here: [[LNS Switches]]
 
[[Category:Line_SettingsLine Settings]]
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