View source for Out of Hours Help

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==Support Hours==
General support hours are 8-6 Monday through to Friday and 10-2 Saturday. Staff can be contacted via phone, email, IRC, SMS...

==Contact out of hours==
Some staff do keep an (unofficial) eye on things out of hours and you may be able to get hold of someone in the following ways:

*Live Chat (IRC), See our [[IRC]] page
*SMS: 01344 400999

==Major Outages (MSO)==
If you think there is a major service outage and staff should be informed, then please see [http://aa.net.uk/support-mso.html MSO page] on the main AAISP web site which explains how you can wake up staff. (They may already be awake, aware and fixing issues :-) )