Out of Hours Help: Difference between revisions

Out of Hours Help (view source)

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Revision as of 15:52, 23 February 2015 (view source) AA-Andrew (talk \| contribs) (Created page with "info coming soon")		Latest revision as of 00:04, 18 August 2018 (view source) Reedy (talk \| contribs) (→‎Contact out of hours: clean up)
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<indicator name="Front">[[File:AAwiki-128.svg\|link=AAISP\|30px\|Back up to the Front Page]]</indicator> ~~info coming soon~~ ==Support Hours== General support hours are 8-6 Monday through to Friday and 10-2 Saturday. Staff can be contacted via phone, email, IRC, SMS... ==Contact out of hours== Some staff do keep an (unofficial) eye on things out of hours and you may be able to get hold of someone in the following ways: Live Chat (IRC), See our [[IRC]] page SMS: 01344 400999 ==Major Outages (MSO)== If you think there is a major service outage and staff should be informed, then please see [http://aa.net.uk/support-mso.html MSO page] on the main AAISP web site which explains how you can wake up staff. (They may already be awake, aware and fixing issues :-) )