editor
698
edits
This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
mNo edit summary |
(→Contact out of hours: clean up) |
||
(9 intermediate revisions by 2 users not shown) | |||
<indicator name="Front">[[File:AAwiki-128.svg|link=AAISP|30px|Back up to the Front Page]]</indicator>
==Support Hours==
General support hours are 8-6 Monday through to Friday and 10-2 Saturday. Staff can be contacted via phone, email, IRC, SMS...
Some staff do keep an (unofficial) eye on things out of hours and you may be able to get hold of someone in the following ways:
*Live Chat (IRC), See our [[IRC]] page
▲==Contact out of hours:==
*SMS: 01344 400999
==Major
If you think there is a major service outage and staff should be informed, then please see [http://aa.net.uk/support-mso.html MSO page] on the main AAISP web site which explains how you can wake up staff. (They may already be awake, aware and fixing issues :-) )
|