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Slow ADSL CQM: Difference between revisions
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==Packet loss on the line==
Packet loss is shown as dripping red from the top on the graph. Here are some examples:
[[File:Cqm-VPcongestionOrfault.png|none|frame|Packet loss when a downloading but not filling the line]]
This is a rather strange one. There is packetloss when downloading, however the download is not filling the link, but there is still loss, this is unusual. This turned out to be congestion on the Virtual Path within BT, or it may have been miss-configured. It took our escalation staff 3 months to convince BT that the fault was within their network.
In this case, talk to Support.
[[Category:Slow ADSL|3]]
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