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Slow ADSL CQM: Difference between revisions
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[[File:CongestionTT.png|none|Frame|Congestion in the evenings, latency occurs in the evenings, during the day is fine]]
===Dealing with Congestion===
#Contact Support
==Line dropped and speed changed==
[[File:CQM-speed-change.png|none|frame|line dropped and came back slower and with higher latency]]
This FTTC line dropped at 01:50, and came back within a minute or two, however, the speed has dropped (horizontal black line at the top) and also the latency (blue at bottom) has increased. There could be a fault here, but in this case we can clearly see that something has happened. If your line has changed in speed and is shown on the graphs, then diagnostics may find a fault, and the Support Team can help.
==What Next?==
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