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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Slow ADSL Speed Checks: Difference between revisions

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==Time Related Slow-ness==
If the sync speed is good, but the speed tests are slow it is a good idea to run speed tests are various times of the day and evening. For example, it may only be slow in the evening but can run at full speed in the mornings. This can help AAISP support diagnose a congestion related problem.
 
 
==TalkTalk Speed Test Results==
 
The 'GetSpeedTestResults' test on the Control Pages for TalkTalk lines will display the historical speed tests for the line when using TalkTalk's speed tester at [http://internet-speedtest.net internet-speedtest.net]. When you use this tester be sure to put your number in the box at the end without spaces. TalkTalk would like you to run the test at least 3 times, at various times of the day.
 
[[File:Speedtest-button.png]]
 
The speedtest button on the control pages will take you to the test page.
 
Example result:
 
[[File:Clueless-GetSpeedTestResults.png|border]]
 
The speed figures are in Kb/s...
 
 
==What next?==
 
Having gone through the above, you should now know what speed your line is capable of, what your sync speed is, and what speed you are actually getting when using various speed tests. If the sync speed is low or the speed test results are low, then go through to the next step on the [[:Category:Slow ADSL|Slow ADSL Page]] and/or contact Support
 
 
 
[[Category:Slow ADSL|2]]
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