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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Slow FTTC: Difference between revisions

136 bytes added ,  18 March 2015
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#If it is traffic related, then you can use the [[Traffic_Capture]] feature on the Control Pages to see what the traffic is
#Contact Support
 
{{CPbox|#Click on the line you want to view
#Clicking on the graph again will show a 7 day's worth of graphs with options there to view 30 and 60 days
 
 
== CQM Graphs ==
 
The example above show a line with occasional short uploads causing spikes in peak latency, and then a sustained upload starting at around 6pm and causing high latency (queue in the router). At 8pm there was more upload filling the link causing higher latency still and some loss (normal when the link is full). This is normal.It may cause the line to be slow. If you don't know what the traffic is, then you can do a [[Traffic Capture]] or ask Support to Help.
 
{{AccessCQM}}
 
 
 
==Notes on Speed Tests and Fast Lines==
autoreview, Bureaucrats, editor, Interface administrators, reviewer, Administrators
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