Revision as of 00:20, 18 August 2018 (view source) Reedy (talk \| contribs) (→‎top: clean up) ← Older edit		Revision as of 09:54, 10 April 2019 (view source) Andy (talk \| contribs) No edit summary Newer edit →
#Go through the [[FTTC Checks]] #Check the CQM Graphs, to see if it is slow due to lots of traffic # Is your line actually slow? Other issues caused by services such as DNS or the device itself can cause things to ''appear'' slow without actually being slow! Double check with other people in the property that they are experiencing the same. ~~#If it is traffic related, then you can use the [[Traffic Capture]] feature on the Control Pages to see what the traffic is~~ # If you are having trouble narrowing down culprits, or you are seeing unusual usage [https://control.aa.net.uk/ on your Control Page graphs], then we would suggest contacting Support, who can perform a traffic dump for you. This traffic dump can only be done in realtime and not historically. '''Our traffic dumps can only be performed with prior permission, and will only capture the packet headers, not the content.''' ~~#Contact Support~~ #Contact Support for further assistance. [[File:Snail's-pace.png\|none\|700px\|Snail's pace broadband?]]

Slow FTTC (view source)