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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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When connecting to our email service over IMAP we will create a special folder named <code>spam</code> (lowercase). If you delete the spam folder it will be re-created next time you log in.
Some email clients recognise this folder as being 'special' and may call is something else, eg our webmail calls it <code>Junk</code>
The service will then move messages that has been classified as spam in to this folder. This helps
If the 'Bayes spam probability' is incorrect, then it can be taught about messages that it has got wrong in the following ways:
*Move a message '''OUT''' of the spam folder to tell the system it is '''NOT spam'''
*Move a message '''IN''' to the spam folder to tell the system it '''IS spam'''
If you make a mistake, just move the message back.
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