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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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The firmware on SNOM phones can easily be updated. This page covers how to upgrade a Snom phone and also has information about Security Updates that have been released by Snom.
'''2.''' Right click on the firmware for your phone model and click 'Copy Shortcut' or 'Copy Link', as in the image below:▼
[[File:Snom-firmware-security.png|none|frame|Firmware list on Snom's Security Update page]]▼
'''3.''' Log in to your Snom phone's web interface (see: [[SNOM Find IP Address]] if you're unsure how to access the web interface). The phone should ask you for a user name and password. If the phone was originally configured by AAISP then we may have a note of the password.▼
'''4.''' Click on the 'Software Update' link in the left menu, as in the image below:▼
[[File:Snom-software-update.png|none|frame|Update menu on the Snom]]▼
'''5.''' Paste the link in to the Firmware field and click 'Load', as in the image below:▼
[[File:Snom-firmware-form.png|none|frame|Firmware form on the Snom web interface]]▼
'''6.''' The file will be loaded and the phone will reboot, it may ask to press Tick before it reboots.▼
==How to upgrade a SNOM phone==
These instructions are for how to update your phone to the latest firmware that Snom have published. (do check for security updates above, as there may well be newer firmware available.)
* You can go to
* See: [[SNOM Find IP Address]] if you're unsure how to access the web interface of your Snom.
==Upgrading to the latest version
You can use these notes to upgrade to the latest version that Snom have on their wiki. (Do check for any Security updates that may be newer than the versions listed on their firmware pages).
Snoms instructions are found at their [https://service.snom.com/display/wiki/How+to+update+your++firmware+manually service hub].
# Go to the Snom Firmware page: https://service.snom.com/display/wiki/Firmware+Update+Center
# Click on the "Latest Release" under the Device type that you have.
# Scroll down to the Downloads section.
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▲#:[[File:Snom-firmware
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▲#:[[File:Snom-software-update.png|none|frame|Update menu on the Snom]]
▲#:[[File:Snom-firmware-
▲
The Snom wiki pages do give a bit more detail than these points above, so if you get stuck then please to read the Snom pages.
==End of Life==
These phones from Snom are end of life and probably won't have any new Firmware:
* 1xx series
* 300, 320, 360, 370
* 821, 870
A full list can be found at [https://service.snom.com/display/wiki/Snom+products+lifecycle Snom product lifecycle], which states: <blockquote>As a general rule, the End of Life phase starts 2 years after the End of Sale declaration.</blockquote>
[[Category:VoIP Phones|Snom]]
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