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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Status Tests: Difference between revisions

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These tests will show the sync status of the line and as well as some other details such as errors etc. They may also state if a fault has been identified.
 
==BT ADSL Sync Status Test==
 
{{CPbox|#Click on the line you want to run the test on
#Click on the Status Test button}}
 
===Availability===
Available on BT ADSL lines.
This will report back the current sync status of the line, including error counts. This is non-intrusive and should not cause the line to drop.
 
===Example output:===
<pre>
BT Test xDSL Status Check:Pass Standalone sub test passed successfully. Pass OK. Circuit In Sync.
This one shows that the line has a '''FTB''' - Fault Threshold Breach - ie, the Down Sync ('''6,144''') is less than the Fault Threshold Rate ('''6,374'''). The line speed is below what it should be and would need looking in to. See: [[:Category:Slow_ADSL]]
 
==BT FTTC End to End Test==
{{CPbox|#Click on the line you want to run the test on
#Click on the E2E Test button}}
 
===Availability===
Available on BT FTTC/FTTP lines.
 
This will run FTTC/FTTP specific tests and will suggest if it finds a fault or not.
 
===Example result:===
<pre>
BT Test E2E Access Test/DCN:Inconclusive OR test pass. Unable to find the fault.
...then the line is probably not in sync (no sync figures given).
 
==TalkTalk ADSL Status Tests==
 
[[File:TTW-tests.png|none|frame|TalkTalk Tests]]
 
===Get Sync Status===
This will return the current sync status of the line
 
===Example result:===
 
[[File:TTW-Sync-Result.png|border]]
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