12,270
edits
This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
mNo edit summary |
mNo edit summary |
||
(2 intermediate revisions by the same user not shown) | |||
Further updates from TalkTalk expected middle of the week
Further updates from TalkTalk expected in the new year
2022-02-24 TalkTAlk confirm that further investigation is underway and we've given details of a staff line to test with
This page is about in interesting problem that was reported to us, by a customer, in December 2021. We have written this up so that this page can be found if other people are seeing a similar problem.
==Fault raised with TalkTalk==
===December 7th 2021 ===
A&A got in touch with TalkTalk directly by emailing TalkTalk's escalations department and our Service Manager. (There was no point in reporting an individual line fault via the normal channels for broadband fault.)
===December 9th===
TalkTalk are still investigating and are hoping to get back to us next week. They are assuring us on the point about packet inspection, that their policy remains the same in that they are not inspecting traffic in any way and that nor do they have the means to do so.
=== February 1st 2022 ===
1408 bytes from X.X.X.X: icmp_seq=1 ttl=63 time=8.25 ms
...
1408 bytes from 81.187.81.187: icmp_seq=200 ttl=63 time='''3084 ms'''
--- X.X.X.X ping statistics ---
200 packets transmitted, 200 received, 0% packet loss, time 675ms
|
edits