VMG1312-B10A: Bugs: Difference between revisions

====Resolution====
For the time being and here possible, we'd suggest using the ZyXEL as a bridge and perform PPPoE on your internal router/firewall device.
 
==Intermittent loss of IPv6==
====Issue Description====
Overview: We have had a number of customers report that after a while (many days) of working fine, IPv6 stops working.
 
Rebooting the router, or restoring a saved config does not solve the problem, it starts up with the same state. One thing which seems to fix it (until is stops again ni a few days time) is sending a the config file from AAISP via the Control Pages (this sends a config via the TR069 protocol). This may point the fault being in the config file.
 
In the broken state, the Status page on the router will show a blank IPv6 address under LAN Information. Logs from the AAISP side show the router regularly asking for and being sent IPv6 details, but it fails to apply these to its LAN interface.
 
====Date Reported====
2015-07-06
====Updates====
*2015-07-06 Initial reports from customers about loss of IPv6 connectivity
*2015-07-10 Received a detailed report from a customer with further information
*2015-07-13 We suspect that this may be a configuration issue, we are asking affected customers to contact us and share their config files so we can analyse them
 
====Resolution====
None yet.
 
=Resolved Problems=