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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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There are 4 configuration settings that the router can be in:
#Switch router on, wait for it to boot up
#With a paperclip, pen, etc., hold in the reset button
#Wait until
#Release the reset button
#Wait for the router to boot up again
==Reset to the ZyXEL Factory Settings==
To erase the default AAISP settings, the 'ROM-D' file needs to be cleared, this is done via the CLI (Telnet or SSH) using the supervisor user and then issuing the <syntaxhighlight inline enclose="none" lang="bash">save_default clean</syntaxhighlight> command.
Here is an example:
<syntaxhighlight lang=bash highlight="1,6,7,8" lang="bash">
$ telnet 90.155.90.129
Trying 90.155.90.129...
If you need to restore an AAISP rom-d file, then here are the steps to take. Support are able to provide you with the rom-d file on request.
FTP is used to add the rom-d file. Here the AAISP provided rom-d file is actually called vmg1312-b.rom-d, so when we upload it we have to specify the target file name of rom-d. (the lines highlighted contain things you need to type in)
<syntaxhighlight highlight="1,5,9,16" lang="bash">
$ ftp supervisor@192.168.0.1
Connected to 192.168.0.1.
</syntaxhighlight>
At this point the ftp connection is closed and as it says, the router will reboot. The router will still need to be reset before the router will use the rom-d settings. Once reset though, the router will use the AAISP
If you get an error such as:
bftpd:error:341.231:cmsImg_validateImage:1514:Could not determine image format [72063 bytes]
Then this will be due to the Firmware version not matching the version that the config file was made for. See the [[VMG1312: Software|Software Page]] for information about the software versions.
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