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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VMG1312-B10A: Factory Reset: Difference between revisions

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==Overview==
There are 4 configuration settings that the router can be in:
 
*ZyXEL Factory settings
{| class="wikitable"
*AAISP default settings
|-
*Configured for your line by AAISP's settings
! State !! Info !! How to apply
*Customer configured/edited settings
|-
| ZyXEL Factory settings || The actual state of the router before AAISP apply their 'base' setting || More info below
|-
| AAISP base settings || As supplied by AAISP before the config for your line is applied || Upload AAISP's rom-d file. Not usually required, More info below.
|-
| Configured by AAISP || The settings for your specific line, along with settings as per the Control Pages || Via the Control Pages, or by holding in reset for 5 sec. More info below
|-
| Customer Edited || If customer makes further changes to their config after AAISP has sent the settings || Restore from a backup you made previously
|}
 
When supplied by AAISP, the router will be in the 'AAISP default settings' state. This is a temporary state and the router will get its own configuration when it first logs in.
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