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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP - Caller Display: Difference between revisions

m
Introduce the caller's name field earlier in the page
(Some examples of SIP From headers and SIN 227 messages)
m (Introduce the caller's name field earlier in the page)
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__NOTOC__<indicator name="Configuring">[[File:Menu-cog.svg|link=:Category:VoIP Features|30px|Back up to the VoIP Features Category]]</indicator>
 
By default we send the incoming caller's phone number when you receive a call. This means that your phone (if it has a display) will show the number of the person calling you. It may show Unknown or Withheld if it is not known. There is also a caller's name field which we send as well, although this usually won't show the name (except on calls from other AAISP VoIP customers).
 
Where an incoming call has been made using a [[VoIP_-_Calling_With_a_SIP_URI|SIP URI]] rather than the PSTN the 'number' of the person calling cannot be trusted (and may be not purely numeric) , and so we prefix that 'number' with a '?' to indicate the potential untrustworthyness.
NMBR = O DATE = 1226 TIME = 1131 NAME = 30164xxx
 
(The '%3f' is the URL encoding of the '?' we added)
(In the SIN 227 messages, a NMBR of 'O' means 'Unavailable' and 'P' means 'Withheld').
 
This is a feature found on the control pages for your phone number.
 
The Tag is 4 characters that will be prefixed to the numbername and shown on your phone's display, this can be used to help identify the number the caller called. E.g., the tag could be set to ''Sale'' or ''Tech'', and then you'll know what type of call you are receiving.
 
[[File:Snom715-Tag-Screenshot.png|none|frame|The tag is set to 'aTag']]
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