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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP - Technical Information: Difference between revisions

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Make it clearer that DNS provides SRV records
m (Make it clearer that DNS provides SRV records)
 
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==Multiple servers==
We operate multiple servers. These are configured using DNS anduses SRV records as well as A and AAAA records to ensure devices register and send calls via the currently active servers. We can change which servers are active from time to time.
 
Some devices will stick to one server after an initial DNS look up, so we may reject a registration if we are taking that server out of action, but we aim to do that after DNS has already changed. Such devices will then re-check DNS and connect to the current servers.
*Only RTP audio using a-law 20ms is supported. This is generally compatible with all carriers and devices and provides high quality audio.
*Out of band DTMF is accepted using SIP INFO or RFC2833. DMTF can be sent using RFC2833 or generated a-law in-band audio.
*SIP address: Incoming calls can be made from the internet to sip:number@aa.org.uk and delivered just like a normal incoming call. The CLI is not trusted for such calls, so are sent to your SIP handset with a ? on the front, and not passed on if the call is diverted. [Creating [VoIP - Calling With a SIP URI|Read more]]
*As the system uses phone numbers the domain part is not relevant for registration and incoming SIP calls, but we recommend using the full E.164 number as the username part and aa.org.uk as the hostname, e.g. sip:+443333400200@aa.org.uk. We also accept calls to tel: URIs.
 
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