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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP - Transferring Calls: Difference between revisions

VoIP - Transferring Calls (view source)

Revision as of 11:53, 26 June 2015

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==Typical Scenario==
With a company having 10a number staff, we'd We suggest that each person, or each handset, has their own phone number. Additional numbers can be setup to be a 'group' or 'main' number which then in turn ring a number of handsets. We con provide numbers in blocks of 10, 20 or more.
 
With each phone being on a separate number way you can then call or transfer a call to a specific phone.
 
To transfer, you can use the full phone number, or you can use the 'Centrex setting on the Control Pages to allow the use of the the last 1, 2 or 3 digits of your phone number to call other numbers in your block. e.g. if you have 2 numbers 01344400001 and 01344400002, then you can call or transfer each other by using 001 and 002 if you set Centrex to 3.
 
==Permanently Redirecting Calls==
You can permanently redirect an AAISP VoIP number to another number. This could be a mobile or any other number. You may wish to do this in the case of being out of the country or away from your phone. There would be charges for the call from us to the number you are redirecting to.
 
For more details on this, see:
See:
*[[VoIP How to: Redirect to another number]]
 
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