VoIP How to: IVR and Voicemail Example: Difference between revisions

VoIP How to: IVR and Voicemail Example (view source)

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Revision as of 12:56, 11 January 2016 (view source) AA-Andrew (talk \| contribs) m (→‎Number Configuration: 123003) ← Older edit		Revision as of 00:24, 18 August 2018 (view source) Reedy (talk \| contribs) (clean up) Newer edit →
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As it happens, the 24 hour contact is a SIP telephone and the office runs from a mobile phone. ==Call Diagram:== We can represent this example as a simple flow chart: #Click on the Number: 123003 #===Configure Redirect:=== ##Click the Incoming tab ##Enter in 456789 as the first "Also Ring" ##Click Save ===Configure the time Profile=== #Click the Incoming tab #Click "Edit time profiles": #Set a profile name of: Office Hours *#Set Start time to be "09:00:00" *#Set End time to be "17:00:00" *#Set Active days to be: "Mon, Tue, Wed, thu, Fri" *#Click "Add profile" #Ensure the "Profile" is set to "Office Hours" #Click Save ===Voicemail:=== #Click the Incoming tab #Set "Voicemail" to be "On Fail/Busy" (this will catch calls out of hours) #Set "Format" to be MP3, or whatever file you prefer #Set your email address in the "Email To" box *#Click Save ==~~Also~~ See: also== [[VoIP - Call Gate]] [[Category:~~VoIP_How_to~~VoIP How to\|Redirect]]