Difference between revisions of "VoIP Phones - Factory Reset"
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To set the phone back to "Admin mode", press the Settings key: |
To set the phone back to "Admin mode", press the Settings key: |
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− | *Firmware versions lower than 7.X |
+ | *Firmware versions lower than 7.X - Select "Admin Mode". |
− | *Firmware versions lower equal or greater 7.X |
+ | *Firmware versions lower equal or greater 7.X - Enter "Maintenance" and select "Admin Mode". |
*On the prompt enter your administrator password, if you have set one, or the default password, which is "0000" (four zeros), and confirm. |
*On the prompt enter your administrator password, if you have set one, or the default password, which is "0000" (four zeros), and confirm. |
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*Obtain your phone's IP address and currently used firmware version by pressing the Help button on your Snom 3xx. |
*Obtain your phone's IP address and currently used firmware version by pressing the Help button on your Snom 3xx. |
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*Open any web browser and choose the URL corresponding to your current firmware version: |
*Open any web browser and choose the URL corresponding to your current firmware version: |
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− | **Firmware versions lower than 3.X |
+ | **Firmware versions lower than 3.X - http://1.2.3.4/set_base_en.htm?reset=Reset |
− | **Firmware versions between 3.X and 6.X |
+ | **Firmware versions between 3.X and 6.X - http://1.2.3.4/advanced.htm?reset=Reset |
− | **Firmware versions from 7.X onwards |
+ | **Firmware versions from 7.X onwards - http://1.2.3.4/advanced_network.htm?reset=Reset |
*Copy the appropriate URL into the address line of your web browser and then change "1.2.3.4" to your phone's actual IP address. |
*Copy the appropriate URL into the address line of your web browser and then change "1.2.3.4" to your phone's actual IP address. |
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*The phone reboots automatically and everything will be accessible again. |
*The phone reboots automatically and everything will be accessible again. |
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+ | |||
+ | |||
+ | Reset lost HTTP password via Phone User Interface: |
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+ | *Snom 360 - Press the "Settings" key and scroll down to "Reset Values". Confirm then enter the Administrator password. |
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+ | *Snom 320 - Press the "Settings" key and press the soft key below the displayed "Reset" and enter the Administrator password. |
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+ | *Snom 300 - Press the "Navigation Button" down and scroll until "Configuration". Press the "Navigation Button" right. Confirm then enter the Administrator password. |
Revision as of 11:59, 16 August 2014
Here's how to Factory Reset your VoIP Phone:
Snom 3xx Series
Since firmware version 8.7.3.7 on the Snom 3xx Series it is possible to reset the phone using the key pad by pressing the following key sequence:
* Volume Up * Volume Down #
To set the phone back to "Admin mode", press the Settings key:
- Firmware versions lower than 7.X - Select "Admin Mode".
- Firmware versions lower equal or greater 7.X - Enter "Maintenance" and select "Admin Mode".
- On the prompt enter your administrator password, if you have set one, or the default password, which is "0000" (four zeros), and confirm.
Reset lost administrator password by performing a reset to factory defaults via Web User Interface:
- Obtain your phone's IP address and currently used firmware version by pressing the Help button on your Snom 3xx.
- Open any web browser and choose the URL corresponding to your current firmware version:
- Firmware versions lower than 3.X - http://1.2.3.4/set_base_en.htm?reset=Reset
- Firmware versions between 3.X and 6.X - http://1.2.3.4/advanced.htm?reset=Reset
- Firmware versions from 7.X onwards - http://1.2.3.4/advanced_network.htm?reset=Reset
- Copy the appropriate URL into the address line of your web browser and then change "1.2.3.4" to your phone's actual IP address.
- The phone reboots automatically and everything will be accessible again.
Reset lost HTTP password via Phone User Interface:
- Snom 360 - Press the "Settings" key and scroll down to "Reset Values". Confirm then enter the Administrator password.
- Snom 320 - Press the "Settings" key and press the soft key below the displayed "Reset" and enter the Administrator password.
- Snom 300 - Press the "Navigation Button" down and scroll until "Configuration". Press the "Navigation Button" right. Confirm then enter the Administrator password.