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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP Phones - Gigaset N300: Difference between revisions

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<indicator name="VoIPConfiguring">[[File:menu-voip.svg|link=:Category:VoIP Phones|30px|Back up to the VoIP Configuring page]]</indicator>
= [[Image:Gigaset-S685ip.jpg|right|Gigaset-S685ip.jpg]]Configuring a Siemens Gigaset phone for AAISP =
= Configuring a Siemens Gigaset phone for AAISP =
 
{| class="wikitable"
[[File:N300assignment.png|none|thumb|Number Assignment]]
 
Don't forget to secure the base station with a new PIN (default is 0000):
Settings -> Management -> Miscellaneous -> New Pin
 
You may want to remove, or edit, the 'Info Services' - this is the information such as weather and so in that can be displayed on the screen:
Settings - Info Services
 
 
= New Firmware available =
eg, Version ''42.263 (422630000000 / V42.00)'' became available in March 2023
 
===What Version is it running at the moment?===
To view the version you are running, log in to the Base Station's web interface, and go to '''Status -> Device'''
 
===How to upgrade when you have the message 'New Firmware available' :===
 
===Here is how to upgrade:===
*Press the '''Envelope button''' under the screen.
**Screen will say 'Start download?'
**Click the button under 'Yes'
**Enter your pin - this is the same PIN that you'd use to access the Base Station's web interface. (default: 0000)
**Enter your pin
**Screen will say 'Firmware update in progress...'
*The base station will install the upgrade - will take about a minute
**During this stage, the handset will say 'No Base'... wait a little while...
*The handset will connect to the Base once the Base is back up and running
 
===Manual Upgrade===
On a handset you can try to upgrade manually:
# Menu » Settings » System » Update Firmware.
# Enter base station system PIN (default setting: 0000).
# Press the display key "Yes" to start the download.
 
= Quirks =
 
We have seen odd things with a S685IP (Firmware version: 022270000000 / 043.00) where it would register, but not pass calls. A reboot of the base station fixed this.
 
(This has also possibly been seen on an N300A IP, and again a reboot seemed to clear it. The symptoms were call state stuck in "183 Session Progress", and the caller neither being connected nor getting a ring tone. Possibly triggered by some earlier testing involving calls from an incoming number that also appeared on the "also ring" list. - [[User:Tc424|Tc424]] ([[User talk:Tc424|talk]]) 21:43, 31 May 2023 (BST))
 
=Firewall & Security=
*You will also want to set up firewall rules, as per the [[VoIP Firewall]] page.
*Also see the [[VoIP Security]] page for information about securing your VoIP service.
 
 
 
=syslog from the Gigaset N510=
Some syslog options are available, eg, on the N510 you can navigate to syslog.html on the web ui. This isn't linked to from the main UI so is probably an unsupported feature.
 
 
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