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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP Phones - SNOM 3xx: Difference between revisions

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{| class="wikitable"
!colspan="3"|SNOM 3xxD3xx
|-
!Model
!Notes
|-
|D305
|305
|
|
|-
|D315
|315
|10.1.57.14
|
|-
|D345
|345
|
|
|-
|D375
|375
|
|
|}
 
IPv6 support is listed on the specification pages for the 315D315, the 345D345 and the 375D375. Firmware 8.9.x.x can
be configured with IPv6, but the phone prefers to use IPv4. As of firmware 10.1.x.x one can specify to prefer IPv6.
 
=== Older models ===
|-
|320
|8.7.5.35
|
|
|-
|-
|[[IPv6]] Support
|Yes, with firmware 10.1.x.x
|No
|}
 
 
 
==Configuration==
|off (see Notes below)
|-
|Optional: Call Waiting
|Other Settings
|Disable
|As default
|-
|Optional: Use Outbound (Helps with transferring, see notes below)
|Enable
|}
 
===Ports===
 
The default SIP port seems to be UDP port 2048, and the default RTP port range is very wide (49152 - 65534). For firewalling reasons you might wish to change the SIP port to 5060, and the RTP port range to be narrower. Both are set on the same page - ''Settings'', ''Advanced'', ''SIP/RTP'':
 
''SIP:'', ''Network identity (port)'' set to 5060.
 
''RTP/RTCP:'', ''Dynamic RTP port start:'' set to e.g. 5000, ''Dynamic RTP port stop:'' set to e.g. 5098.
 
==Other (possibly) useful settings==
 
==Notes==
*'''Directory Name not being shown?''' A couple of times we've noticed that the Directory does not display the Name when that number calls in. Try turning off '[httphttps://wikiservice.snom.com/display/wiki/index.php/Settings/prioritise_pbx_number_lookup prioritise pbx number lookup]' - This setting is found on the Snom web pages under Advanced - Behaviour. This setting means the phone will use the Name in the Directory rather than the Name given in the SIP messages when the call is sent to the phone.
*Snom did make available [[IPv6]] firmware, but this was buggy and no longer available, and Snom say that [[IPv6]] will not be supported on the 3xx range.
*'''Directory Name not being shown?''' A couple of times we've noticed that the Directory does not display the Name when that number calls in. Try turning off '[http://wiki.snom.com/wiki/index.php/Settings/prioritise_pbx_number_lookup prioritise pbx number lookup]' - This setting is found on the Snom web pages under Advanced - Behaviour. This setting means the phone will use the Name in the Directory rather than the Name given in the SIP messages when the call is sent to the phone.
*We have a page about [[SNOM Firmware Updates]]
*We've had occasional reports of call transfers failing. If this happens it's worth trying the "'''use outbound'''" setting from ''Advanced - SIP/RTP (Tab) - SIP(Section): Use Outbound''. See the [https://service.snom.com/display/wiki/offer_outbound Snom documentation] for more information.
 
==Firewall & Security==
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