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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

VoIP Power: Difference between revisions

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=Overview=
'''A VoIP service needs power, working internet - if either of these has a problem you may be unable to make calls and unable to call Emergency services. Being aware of this and being prepared for such problems is essential.'''
 
'''FTTP in the examples...''' On this page the examples include a FTTP ONT - this is the optical device that is provide on fibre circuits by Openreach/CityFibre. Not all services will have an ONT. FTTC and ADSL may have a modem instead, or the modem may be built in to the router itself. The point is that all devices that are used to make the internet work will need to be connected to a UPS.
 
=VoIP Vs Analogue=
'''Test that this works!''' 500VA UPSs from a brand such as APC are available for around £60 which will keep lower power devices such as a router and a phone powered up for a while.
 
[[File:Ups-connected.png|framenone|Equipment connected via a UPS]]
 
=UPS Suggestions=
[[File:APC-UPS.png|thumb|an 850VA UPS]]
*In our tests, to run an FTTC Modem, router and a DECT base station a 400VA UPS will run for about 45 Minutes.
*To last an hour, we'd suggest a minimum of an 850VA UPS, such as the APC 850VA model pictured here.
 
==What happens if my internet connection has a fault==
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