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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
(Update the quota amounts, and mention the bonus) |
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==Quota on Bonded/Multi-line Home::1 Lines==
===Overview===
The Home::1 tariff is usually for a single line, but we do allow multiple lines on a Home::1 tariff which means that traffic and be bonded to increase the throughput (speed) and increase resilience.
*Multiple lines on Home::1 lines need to be on the same login (eg example@a)
*They will all be given a different line number (eg example@a.1, example@a.2 etc).
*Each line needs its own Quota, these can be different amounts. (Previously we had allowed a line to have zero quote, but this has changed)
*Automatic quota balancing will ensure that the total quota is automatically shared as needed
===Balancing===
From a user's perspective, this means that you don't get auto topped-up until you have completely run out of quota across your set of lines. However, there can be confusing states where (e.g.) you have a total of 25GB quota left, shown to you as line 1 having 20GB quota and line 2 having 5GB quota. Don't panic; when the line with 5GB quota runs out of quota completely, balancing will kick in and adjust the situation.
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