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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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This then works as follows, once the caller has called in and has been answered with the voicemail message, the user can key a digit. If there is an also ring number set up for the corresponding digit then the call is put through to that number as a divert.
If there is a fail number set up as well as some also ring numbers then the fail number is used as a default if no digits are keyed
If there is a fail and no also ring then the fail number is used immediately after the announcement.
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