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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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If adding a new mail account to Mail, then go to: Mail - Add Account… - Other Mail Account - Continue... and follow these notes
[[File:Osxmailaccsetup.png|thumb|1. New Account -> Click on 'Other Account']]▼
#Click Other mail account, then Continue
#Enter in your Name, email address and password, click Sign in.
##Click Sign in
##Untick 'Notes' if you don't need to use this account for notes.
#Email should now work, Apple
#Then check authentication is set to 'password', check encryption is set to 'STARTTLS/SSL' and incoming port is '993', outgoing is set to '587'.
▲Apple mail doesn't ask for security settings but it should work out what to do itself automatically.
'''Note:''' Some Apple Mail App version default to emptying the Trash folder after 1 week. You may want to set this to Never in Account Settings
<div><ul>
▲<li style="display: inline-block;vertical-align: top;"> [[File:Osxmailaccsetup.png|thumb|500px|caption|1. New Account -> Click on 'Other Account']] </li>
<li style="display: inline-block;vertical-align: top;"> [[File:Osxaddacc.png|thumb|500px|caption|2. Name, address and password]] </li>
<li style="display: inline-block;vertical-align: top;"> [[File:Osxsignerror.png|thumb|500px|caption|3. Set server settings]] </li>
<li style="display: inline-block;vertical-align: top;"> [[File:Osxmailsettings.png|thumb|500px|caption|4. Untick 'Automatically Manage Connection Settings']] </li>
<li style="display: inline-block;vertical-align: top;"> [[File:Osxmailfull.png|thumb|500px|caption|5. Check authentication, encryption and port numbers]] </li>
</ul></div>
[[Category:Email Clients|Apple Mail]]
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