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VoIP - Multple Targets: Difference between revisions

VoIP - Multple Targets (view source)

Revision as of 09:00, 15 January 2025

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__NOTOC__<indicator name="Configuring">[[File:Menu-cog.svg|link=:Category:VoIP Features|30px|Back up to the VoIP Features Category]]</indicator>
==One Number, many targets==
AKA '''SIP Forking''' or '''Also Ring'''
 
Incoming call routing is configured on the Control Pages. Call Routing is based on setting the 'Target' - a number can have multiple targets, e.g., can be routed to a SIP phone as well as a mobile, and multiple other numbers. Indeed, you can also register multiple SIP phones against the same number, and calls will go to all the SIP phones that are registered.
 
 
==Also Ring==
These are up to 10 other numbers that we'll send the call to. Theyie, canone be other numbers you have with us, ornumber can bering anymultiple other number. e.g. mobilesnumbers, international etc. - any number which youand can normally dial from your account. The charge for the call will be the same as if you were dialling thehave calloptional normallydelays fromto youreach accounttarget.
 
These could be:
*Other numbers you have with us
*Any other number. e.g. mobiles, international etc. - any number which you can normally dial from your account.
 
The charge for the call will be the same as if you were dialling the call normally from your account.
Note that we have no way of telling the difference between external calls going to voicemail as opposed to getting answered. You probably want to avoid having voicemail enabled on numbers which are used by Also Ring, or you may find your voicemail answers calls unexpectedly.▼
 
This feature can be used to make your ''main number'' ring multiple staff phones.
==Other VoIP Features==
<ncl style=bullet maxdepth=5 headings=bullet headstart=2 showcats=1 showarts=1>Category:VoIP Features</ncl>
 
▲Note: that'''Voicemail weon mobiles.''' We have no way of telling the difference between external calls going to voicemail as opposed to getting answered. You probably want to avoid having voicemail enabled on numbers which are used by Also Ring, or you may find your voicemail answers calls unexpectedly.
 
 
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