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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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== Sped up or slowed down call recordings ==
This can happen when you encounter a codec issue on the machine you are listening with. We would suggest using WAV or MP3 for call recordings. This can be adjusted on the [http://control.aa.net.uk Control Panel].
== Using an ATA but the phone doesn't actually ring, but it still works ==
If you have an older phone plugged in to a VoIP-to-Analogue ATA, and if calls work, but the phone doesn't actually ring, then you may be needing a RG11-to-BT adapter that includes a ring capacitor, such as https://www.broadbandbuyer.com/products/2370-esscable-rjp-bts/
[[Category:Faults]]
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