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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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NAT on our Voiceless server does work in many cases. However, due to the nature of NAT, and the numerous implementation and 'fixes' and 'bodges' in routers, it can be tricky to get working. Lots of the phones that we've tested do just work, but other network equipment (ie the router) may get in the way.
We'd always suggest using public IP addresses for VoIP devices.
*Disable upnp on routers
*Disable SIP ALG (Or try enabling)
*Disable Stun settings on the VoIP phone (stun.aa.net.uk can be used)
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