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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
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BT are not alone in suffering from congestion. This graph show congestion affecting TT lines on an exchange. (BT lines on the same line were unaffected by this.)
===Lots of Drops===
[[File:Cqm-dropping2.png]]
This line does have a fault. It is dropping sync throughout the day. In this type of case, go through the usual checks, and AAISP will report a fault, which will probably need a BT SFI Engineer to atend site.
===Only Dropping during the day===
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