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This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!
===Congestion within BT===
[[File:Lcp8a.png]]
[[File:Cqm-exchange-congestion.png]]
This is down to congestion within the BT core network, this could be at the Exchange, BRAS, or the VP. It would be seen on multiple lines.
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