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Category:Dropping ADSL: Difference between revisions
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== [[ADSL_Checks|1. Standard Checks]] ==
First of all, go through the standard checks, we should then be confident that the cause of the dropping is not on the customer side.
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[[File:2.svg|100px|left|link=Slow_ADSL_CQM]]
== [[Dropping_ADSL_CQM|2. Check CQM Graph]] ==
You may be able to get some clues from the graphs. Find out more here.
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== [[Dropping_ADSL_Diagnostics|
You can run tests on the line to see if they indicate a fault.
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Contact support, they will run further tests and will report a fault - usually a dropping connection will require us to arrange a BT Openreach engineer to attend site.
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