View source for PPPoE on a Computer

With, for example FTTC, where a modem is provided for you, or with BT FTTP or a CityFibre service you would usually plug in a router and configure the router with your username and password. However, you can use a computer instead of a router, and get online by just plugging the network port of your computer in to the modem and set up a 'PPPoE' connection...

=General Settings=
*PPPoE Service Name = Blank
*PPPoE username = as supplied, e.g. x@a.1
*PPPoE password = as supplied

Some services - eg CityFibre require a VLAN to be configured on the network card - not all computers will support tagging with a VLAN. eg, on windows, you may be lucky and see a ''VLAN ID'' option in the network adapter properties.

=Windows 10/11=
[[File:Win10PPPoE.JPG|thumb|alt=PPPoE Settings|PPPoE Settings in Windows]]
#Start -> Settings (cog icon) -> Network and internet
#Dial-up ->Broadband PPPoE
#Fill in the details of your connection with us
#Click Connect

===VLAN for CityFibre Connections====
[[File:EthernetVLAN-windows.JPG|thumb|alt=VLAN ID on Windows|VLAN ID on Windows]]
If needed, eg for CityFibre, You will need to set the VLAN in the Ethernet Adapter to 101. If your network card supports it, you can find the setting under:
#Start -> Settings (cog icon)  -> Network and internet
#Change adapter options
#Right click on the network adapter (eg named Ethernet), click Properties
#Click Configure button
# Click Advanced
#Scroll down to VLAN ID, if it's listed, and set the Value to 911 (image opposite)
Set it back to 0 when you've finished testing.

=Mac=
*See: [https://support.apple.com/en-gb/guide/mac-help/mchlp2714/mac Apple]

=Ubuntu=
*See: [https://help.ubuntu.com/community/ADSLPPPoE Ubuntu]


[[Category:Diagnostic Tools]]
[[Category:FTTC Faults]]