Jump to content

This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Sending Email Errors: Difference between revisions

Content deleted Content added
Reedy (talk | contribs)
m BO1: clean up, typos fixed: ie, → i.e., (2), eg: → e.g.:
AA-Andrew (talk | contribs)
mNo edit summary
 
(2 intermediate revisions by the same user not shown)
Line 1: Line 1:
<indicator name="Faults">[[File:Menu-email.svg|link=:Category:Email|30px|Back up to the Email Category]]</indicator>
__NOTOC__
__NOTOC__
[[File:e-mail-icon.png|64px|link=:Category:Email]]
[[File:e-mail-icon.png|64px|link=:Category:Email]]
Line 26: Line 27:


==CA2==
==CA2==
An IP address has been blocked from sending email through smtp.aa.net.uk due to it sending a number of high spam scoring messages in a short period of time, around 20 high spam scoring messages in an hour, however these figures are subject to change without notice.
An IP address has been blocked from sending email through smtp.aa.net.uk due to the IP sending:
*a number of high spam scoring messages in a short period of time, around 20 high spam scoring messages in an hour,
*or, a high number of emails to invalid email addresses, around 20 failed messages in an hour,

(These figures are subject to change without notice.)


We reject the message with:
We reject the message with:
Error CA2 see: http://wiki.aa.org.uk/Sending_Email_Errors x.x.x.x is blocked from sending. Probably due to sending spam messages.
Error CA2 see: http://wiki.aa.org.uk/Sending_Email_Errors x.x.x.x is blocked from sending. Probably due to sending spam messages.


In most cases, we would also send an email to the customer with details of why the IP has been blocked. In many cases the IP is a third party unknown to the customer who has managed to obtain
In most cases, we would also send an email to the customer with details of why the IP has been blocked. In many cases the IP is a third party unknown to the customer who has managed to obtain


==CA3==
==CA3==
Line 74: Line 79:
There may be others...
There may be others...




==Greylisting==

You came here probably after seeing a mail of yours being rejected with a message like this:

Greylisted for 300 seconds
The mail server generating this error message is using a system called Greylisting to filter spam and viruses. It relies on Mail Servers behaving according to the standards and usually doesn't require any action by the user. Your mails should only possibly be delayed.


[[Category:Email]]
[[Category:Email]]