Streaming UHD 4K Video: Difference between revisions
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==What to do if you have problems== |
==What to do if you have problems== |
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*Check your TV hardware |
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**Can your TV play UDH 4K content? |
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**eg, try playing UDH from a different streaming service such as Netflix, Youtube, Vimeo, iTunes, Amazon etc |
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**If you can play UHD 4K then there is probably not a problem with your TV hardware |
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**If you can't then check the |
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***HDMI cable |
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***HDMI input (not all HDMI inputs on a 4K TV will accept UDH 4K video) |
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***Use a wired ethernet connection instead of WiFi |
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***Try a different player - eg if you use a device such as an 4K Apple TV, try your Smart TVs built in Apps. |
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*Check your internet connection |
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**Use a wired connection rather than WiFI |
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**Try speed test sites to check your connection, you'll be wanting to see about 20Mb/s or more |
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***http://speedtest2.aa.net.uk |
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***http://fast.com (Netflix's speed test) |
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***http://speedtest.net |
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[[Category:Technical Documents]] |
[[Category:Technical Documents]] |
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