Jump to content

This is the support site for Andrews & Arnold Ltd, a UK Internet provider. Information on these pages is generally for our customers but may be useful to others, enjoy!

Streaming UHD 4K Video: Difference between revisions

Content deleted Content added
AA-Andrew (talk | contribs)
AA-Andrew (talk | contribs)
Line 48: Line 48:


===Still having problems?===
===Still having problems?===
*If you're sure your TV is working ok, and your wired internet connection is giving good speeds and your CQM graph looks clean, but you're still unable to stream at 4k UHD, then do ask our support team to review the line and you may need to contact the streaming provider for further help.
*If you're sure your TV is working ok, and your wired internet connection is giving good speeds and your CQM graph looks clean, but you're still unable to stream at 4k UHD, then:
**do ask our support team to review the line
**You may need to contact the streaming provider for further help. - Some streaming providers (the ones you pay for) will have a support phone line you can call whilst streaming and they will have tools to check what's happening with the stream you are currently watching